Listing form totally messed up

I am trying to list a physical handmade product. The listing form won't let me publish it until I upload a digital file. It also says I have no Sections and I have 20. And it won't let me change the return policy from No Returns to 30 Days, then gives me a warning that I must give 30 days for EU orders. There is a padlock on the return policy and I can't change anything.

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
2 Replies

Re: Listing form totally messed up

Is this the "new" listing form? I am still using the old one and I have not tried the new one yet.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
PrimFun
Community Maker

Re: Listing form totally messed up

I have no problem with the new listing form.  Check to see what you marked if this is a brand new listing.  The first block is where you choose digital or physical.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.