They messed up pricing on all my listings w/ variations!

Has this happened to anyone else? I received an email stating "We recently identified an error that may have affected some of your listings with variations. This error could have caused these listings to be displayed to buyers and sold at incorrect prices."

So, do you think I'll get re-imbursed for all of the money lost?!?!

 

Thanks Etsy

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OneEyeCatStudio
Conversation Maker

Re: They messed up pricing on all my listings w/ variations!

Yes and no.

https://community.etsy.com/t5/Technical-Issues/Many-of-my-variations-lost-their-pricing/td-p/1481932...

This has been an issue for some people for a few days now.

 

And it looks like Etsy has made an improvement.
Now, when you sell out of the lowest priced item, the listing price changes to the next one up.

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DogWeddingAttire
Inspiration Seeker

Re: They messed up pricing on all my listings w/ variations!

Good question, I got the message and immediately corrected 3 products affected, in that time, a sale slipped through at a lower price causing a loss to me. No communication so far as to reimbursement, hope they do the right thing!

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SugarTaffySoap
Conversation Maker

Re: They messed up pricing on all my listings w/ variations!

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BlakelyandRae
Inspiration Seeker

Re: They messed up pricing on all my listings w/ variations!

I just noticed this too! All my price variations are gone! Everything is selling for the lowest price! 

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