I recently had a case where Etsy was showing the wrong price of my listings. I fixed it by selecting edit but doing nothing and publishing it. But what's noticeable is that this repeats itself every 5-6 hours. And it greatly affects the ad performance for the listing as well as reduces the ability to interact with customers.
Example: The price I put is $116.99 but the price displayed when I search is $140.99
Many sellers have been experiencing this for awhile and it has been reported to Etsy support. Some sellers have shared that it's a system error which is likely. Hopefully the issue is resolved soon. You can read more about it by doing a search in the forums on the subject.
Thank you. This issue is really affecting my business results. So sad!
I don't know if it's a glitch or test. But others have reported the same; it appears to be adding the item price with shipping. But not on all listings, just random. Other Sellers have reported the same as you; they go in and edit the listing, and it will then show the correct price. Hope this gets squashed soon, because it really makes no sense to display a listing like this.
I have free shipping. And the strange thing is that it only shows up on my bestseller listings.
@LuxuryDecorCo - I see Free Shipping on all of your listings.
Yes. The strange thing is that it only shows up on my bestseller listings.
@LuxuryDecorCo - No - it shows on ALL of your listings.
Yes, I offer free shipping for all listings.
So the shipping price cannot affect my listing like the above incident.