DesignsByJDRLLC
Inspiration Seeker

The Search Box in my Shop is not working

I have contacted Etsy and supposedly Tech Support is going to work on this but I was wondering if anyone had this problem and found a solution that I could try in the meantime?  My search box in my shop is not working.  When you enter an item to search, nothing comes up. I have deactivated/reactivated my listings, cleared my cache and cookies, rebooted my computer, anything I could think of but hopefully there's something else I can try?  Thank you in advance!

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OwlAlwaysKnit
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Re: The Search Box in my Shop is not working

It means your shop is not indexed and only Etsy can fix it, as mentioned in your other post maybe they are investigating your items.

 

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Re: The Search Box in my Shop is not working

You've been de-indexed.

The reasons for it could be obvious, or not obvious at all.

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OneEyeCatStudio
Conversation Maker

Re: The Search Box in my Shop is not working

 

The best solution would be to show evidence of your licensing in every single listing.

Otherwise you will likely keep having problems.

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