Techinal Problem

Sometimes I have a circle appear as I am putting in a listing. Then when I'm through and go to publish; it says there was an error in saving my information, and to contact Etsy support. I did a couple of times, but I did not understand what they told me. Does anyone else have this problem?  I think it falls under a technical problem.

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
6 Replies

Re: Techinal Problem

Waht device are you using?  Phone ir computer?  Browser or app?

I use a browser.  If there is an error I get a highlight and it won't publish until I fix.

Also make sure you are not using ad blockers or a VPN.  Sometimes VPNs can interfere with Etsy.

 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
heavyistheheart
Conversation Maker

Re: Techinal Problem

I made a sale yesterday - no cha ching. No update on my phone either

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Techinal Problem

@heavyistheheart: If by "on my phone" you mean the Seller app, there are lots and lots of threads in this forum about issues with app notifications. The consensus is that a seller needs to check their shop for messages and orders at least daily via a browser (even the browser on their mobile device) until these issues are resolved.

Translate to English There was a problem fetching the translation.
1 Like
heavyistheheart
Conversation Maker

Re: Techinal Problem

really?! That is kind of ridiculous. No notifications? Yeah I figured mine was a one off so glad I did not make a post about it. Thanks for the info!

Translate to English There was a problem fetching the translation.
0 Likes

Re: Techinal Problem

Currently I can't even access listings since Friday.  I just get the spinning circle

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
NanaLetha
Inspiration Maker

Re: Techinal Problem

@sweettreatssupplies  Try resetting your modem and make sure your browser is up to date.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.