Suspension for Missing Tax Info

How long is it taking for Etsy to unsuspend shops after providing missing tax info? Thanks! 

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NanaLetha
Inspiration Maker

Re: Suspension for Missing Tax Info

Your shop is not suspended but you have no listings. Did you enter your SSN?

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Re: Suspension for Missing Tax Info

Yes and EIN. In my shop manager, it says they’ve verified my info. I’m not showing up in search either. 

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Re: Suspension for Missing Tax Info

Your shop is open but you won't show up in search without any active listings. 

 

 

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Re: Suspension for Missing Tax Info

It won’t let me reactivate the listings. Says Im suspended. 

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NanaLetha
Inspiration Maker

Re: Suspension for Missing Tax Info

You can't enter both EIN and SSN.

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Re: Suspension for Missing Tax Info

I started the shop under my SSN and file taxes for my LLC with my personal taxes. So I think I’m supposed to have SSN and EIN Listed.  Is there a contact phone number for Etsy?

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Re: Suspension for Missing Tax Info

@MonicaBlissArt 

There is no phone # published anywhere for Etsy (nor email).
Any you find online are scam #'s/emails.

You have to contact Etsy through the help pages.

You can try this call back link that may or may not work, depends on the time of day.
https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_sell_manage_listings-callback

You can only enter one taxpayer #.

How to Update Your Legal Name and Taxpayer Information – Etsy Help

What type of taxpayer ID can I use?

For most countries, you can add one taxpayer ID. This is generally your VAT ID or, for US sellers, your federal Employer Identification Number (EIN), federal Social Security Number (SSN), or Individual Taxpayer Identification Number (ITIN). 

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Re: Suspension for Missing Tax Info

How about a US Disregarded Entity? I spoke with Etsy and they escalated my issue. Chat verified my EIN and SSN. 

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