Still having issues

I’m still not able to search anything on Etsy.

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NanaLetha
Inspiration Maker

Re: Still having issues

Are you using a browser or the buyer's app? I use both with no problems.

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Re: Still having issues

I haven't changed anything and there is nothing wrong with my laptop - 

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Re: Still having issues

selling on etsy for 9 yrs no problem untill plaid followed the instruckions my account was closed no help from etsy have not changed any thing  

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Re: Still having issues

People may need more information if they are to try and help, saying you can't search anything is a bit too vague. 

Unless you mean you can't search anything because the page won't load?

Or do you mean you can't find what you're looking for and instead get hundreds/thousands of items that have nothing to do with your enquiry? 

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Re: Still having issues

when you do a search you get a couple of photos of the item you are searching -the rest is a plus sign and next to it - add to basket all the way down in columns with no photos 

 

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Re: Still having issues

Still might need some more information. 

Are you using a browser or an app?

If a browser, which one?

Have you tried searching on a different browser?

Have you tried clearing the cookies and cache?

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Re: Still having issues

tried it all - I am using a laptop - never had problems before - I don't want to change my browser. 

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Re: Still having issues

nor me - photos arent loading - its really annoying - Its been like it a couple of weeks 

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Re: Still having issues

More information is still needed.  The little bit given suggests a problem with laptop, not Etsy.  Check to see if you need to update or are there extensions or is your anti-virus interfering. 

I use computer just fine for searching as well as my phone and mobile device. 

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Re: Still having issues

I am also almost entirely on a laptop, currently using Google Chrome, and am having no issues with images loading in search

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