Star seller error

[SunkissedProductsCo]

Hello,

one of my orders was missing the tracking, but I hand delivered it to the customer and made the change in the system, but I got dinged for it. Can you help me fix it?

[CappuccinoLace · Accepted solution]

There is nothing to fix.

All orders in US$ require tracking for Star Seller.

Marking an order as "this doesn't require tracking" does not count for Star Seller.

https://help.etsy.com/hc/en-us/articles/4403058372503-How-to-Become-a-Star-Seller-?segment=selling

"What if I offer local pick-up or delivery for my items?

At this time, orders that don't have tracking because they are delivered or picked up in person will be considered shipped without tracking, and will not meet the Star Seller criteria for shipping. "