Star seller error

[Islandcustoms902]

I had star seller at 96% shipping for 3 months only at 3 months it was changed to 94% and Etsy support is telling me it was one order I shipped a day late.. they are right about the late shipment but this was weeks ago and I was at 96% * star seller* and I watched it change to 94% the day I was eligible for star seller.. that’s false information they took star seller away from me and are lying. I do not appreciate all my hard work being stolen from me 

[PriddeyThings]

But you have the star?

[JJewellerySuppliesUK]

They only calculate once a month and I believe it is for the past three months.   As you have the star, then don't worry. 

Heads up that you need to set your location so if anyone selects stores from Canada only in search, then your store is excluded from the results!

It's easy to fix it here:  https://help.etsy.com/hc/en-gb/articles/360000344268-How-to-Add-Your-Shop-s-Location

All the best

[LoonMtEmbroidnCrafts]

You have the star. So not sure what you are referring to.

[CappuccinoLace · Accepted solution]

I watched it change to 94% the day I was eligible for star seller

On the 1st of the month, the stats change to show you the next badge's progress.

As everyone else has mentioned, you got star seller on april 1st.

The stats you see are for May's badge.