Star seller badges bug

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Today i got the email from etsy about all the improvements made for the star seller program.
In may was introduced the "individual badges shown in shops, even if you are not star seller"
Well... this is not working in my shop as i never had the individual badges, even if i have reached the objective to gain them.
So i think there is some kind of bug as in some shops they are shown and in some they are not.
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May 2022

Added individual badges to highlight your customer service

We added individual badges for smooth shipping, speedy replies, and rave reviews so you can show off your customer service—even if you’re not a Star Seller yet. Shoppers can see the individual badges you’ve earned on your Shop Home, and you can track your progress towards earning badges on your Star Seller dashboard.



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BootifulLabels
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Re: Star seller badges bug

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The smaller badges only appear if you passed the number of sales AND $value, you have to have those two criteria to qualify for ANYTHING.  If you miss one of those two you get no badges at all.  I take it from your post above that you were $50 short of the $value target, so that is why you didn't get the smaller badges.

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givemeacrown
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Re: Star seller badges bug

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Did you meet the Orders and Sales minimums? You need to get those to be able to get the individual badges.

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Re: Star seller badges bug

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have all the stuffs done mean have the star seller badge.

In the article is said that individual badges for replies, shipping and reviews will be shown even if the seller is not a star seller.

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givemeacrown
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Re: Star seller badges bug

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@AColorfulMind This is your Star Seller page in the shop manager: https://www.etsy.com/your/shops/me/star-seller

What does it say there?

If you haven't met both the Orders and Sales requirements there will be a statement at the top of the page to say that.

If you have met both the Orders and Sales requirements, then the individual boxes will show whether you should receive individual badges for the other components.

If you meet all requirements then you get the Star Seller badge.

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Re: Star seller badges bug

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@givemeacrownthe only one that i've not with the green "check" is the money income, that is less then 50$ to be ok.
Messages is 100%, reviews is 5.0, shipping is 100%, orders is 8.

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BootifulLabels
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Re: Star seller badges bug

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The smaller badges only appear if you passed the number of sales AND $value, you have to have those two criteria to qualify for ANYTHING.  If you miss one of those two you get no badges at all.  I take it from your post above that you were $50 short of the $value target, so that is why you didn't get the smaller badges.

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Re: Star seller badges bug

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@AColorfulMind 

"the only one that i've not with the green "check" is the money income"

Then you have not met the minimums required to receive the star or the individual badges. You must meet those first 2 requirements (# of sales and $ min) to be eligible to get the star or the individual badges.

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Re: Star seller badges bug

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so in few words, if you don't take the amount of money that etsy decides, you are not worty not only for star seller, but even to show the badges you are 100% ok...

wow....

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BootifulLabels
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Re: Star seller badges bug

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Yes, that is correct.  No matter how good your customer service is, if you don't make enough sales and of sufficient value, you don't get any badges.  

Don't let it bother you, the badge is useless anyway, it is inherently flawed and gives you no advantage when it comes to promotion or visibility.

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anythinggoeshere
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Re: Star seller badges bug

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@AColorfulMind 

 

Not exactly.  You have to meet those two thresholds before you will receive the other individual badges.

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Re: Star seller badges bug

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@BootifulLabels   thank you.
I'll try to not be bothered, but is annoying that the value that a store receive is not for the service but for the money income... it's like "if your customers do not pay you enough money, you sucks". It's a totally wrong metric of valutation...

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