Star Seller

[ArtticoNet]

Hi, I received an order that I delivered to the customer in my town. But It does not have a tracking number since it was a local delivery, and the customer got the product on time. That order is affecting my star seller progress. What can I do to resolve this? Thanks

[DreamGreatDreams]

print out a  receipt for your order, put it in an envelope and then use etsy‘s letter post to buy the tracking (it’s the same price as a stamp).  When you put it in the mail and they receive it should get scanned as delivered and tracked along the way and you have fulfilled the star seller thing because that tracking number will get assigned to their order. 

[Adorabilities]

This will work, as long as the ship-by date hasn't passed already.

[PrimFun]

That does not cover a seller if the item was hand delivered.  It only covers the receipt which does not prove the buyer got the item.

And it is delivery confirmation only. USPS has not been scanning these consistently.  Etsy accepts the use of for letter/ flats for items that fit.

If the ops item needed tracking then the op needs to take the consequence of hand delivering,

[QuiltStencilsAndMore]

Nothing. Unless you want to buy a label with tracking & send him a receipt.

[BagmakerSupply · Accepted solution]

@ArtticoNet  : If you have not yet done so, you might want to read https://help.etsy.com/hc/en-us/articles/4403058372503-How-to-Become-a-Star-Seller?segment=selling and https://help.etsy.com/hc/en-us/articles/360000338067-How-to-Offer-Local-Pickup-or-Delivery?segment=s... or search this forum for the multiple threads about this very issue.

Will local pickup orders be part of my evaluation for a Star Seller badge?

All physical listing orders must include a valid tracking number or a shipping label purchased on Etsy to be considered for a Star Seller badge. At this time, we’re unable to make exceptions for local pickup orders.

This also applies to delivery orders.

[PrimFun]

There is nothing that can be done.  Hand delivery does not count for SSp.   Sending a receipt via letter is not proof the buyer got the item.