Star Seller - Shipping with a stamp within Canada

[StickerPlannerShopCo]

Hi everybody. I am wondering if anybody here has had this issue. I sell a lot of items within Canada. I use a stamp. When I complete an order, I just type something in the tracking field like "STAMP01202022"

I go to my Star seller dashboard and it says I have 200 orders missing tracking lol. I am at a 53% rate for shipping (Even though it should be 100%).

How do you get around this?

[CappuccinoLace]

It requires an actual tracking number. It looks and checks the tracking. If its not a tracking number, it can't check it.

There is no way around it. You need tracking on orders* over CA$15, or you don't get SS. Simple.

*item price before discounts.

[StickerPlannerShopCo]

I see. Fairly dumb by Etsy, but I get it now. Nothing I can do then. I just don't want to get punished if I have 600 orders in a month and 400+ are Canadian. It is going to show that I have a very low ship rate

[SmilingBlueDog]

There's no "getting around" this, that I know of. You need to use a valid tracking number, or leave it blank. I also use a stamp for Canadian orders, so won't get that Star Seller badge either. I just do my best and try not to let that bother me.

[audreytherese]

The SS only counts tracking that it can verify. A stamp doesn't have tracking and you admit you're just typing random stuff in the tracking line. The items don't have tracking, so the metrics are correct. 

[StickerPlannerShopCo]

That is pretty stupid then lol. I am not "admitting" something. It is a stamp. You have to type something in there to complete the order. I have seen other people that said this has worked.

Pretty stupid of Etsy. All of my Canadian orders are sent with a stamp, so basically they will all count as non shipped.

[swatchoclock]

@StickerPlannerShopCo 

'You have to type something in there to complete the order."

No, you don't. I ship about 50/50 with/without t&t and when there is no t&t, I leave it blank.

Etsy sets the rules and you can or can't comply with them, when you can't, you will still get the badges you earn and earn good reviews, that is what you need to grow your shop.

[BagmakerSupply]

@StickerPlannerShopCo: Etsy relies on a third party vendor for tracking (and tracking number validation) and uses the data on the order. An invalid tracking number will eventually revert to shipped without tracking. Intentionally entering a tracking number that you know is false could be interpreted by Etsy as a fraudulent act.

[UppNorthCo]

If you list in Canadian dollars, items under $15.00CA don't need a tracking number.  Doesn't work if you are listing in US dollars. 

[CarpetCollectionAU · Accepted solution]

^^^^^^ @StickerPlannerShopCo 

The first question is what Currency do you List and Sell in? Sellers who List and Sell in USD have no exemption re Tracking requirements, but US Sellers who List and sell in USD do have the option of a 54 cent Etsy Letter Label (Pitney Bowes) which satisfies the SSP Tracking requirement.

If you List and Sell in CAD Orders under 15 CAD (before shipping and taxes) are exempt from the Tracking requirement and you should be able to select "Not Available" from the Shipping Carrier Dropdown on the Complete Order Page. The Tracking Number Box will be greyed out.

Unfortunately, Orders over CAD 15 will need a Tracking Number which Etsy can verify using the "Aftership" Database.

Looking at your Shop, it would appear that you would and could satisfy the 5 Orders + USD $ 300 Revenue qualification for SSP. But you have no Messaging Mini Badge, which does seem unusual. Even if Shipping Badge is not attainable, the other two should be.

EDITED because I mistook the Reviews Mini Badge for something else

[CappuccinoLace]

@CarpetCollectionAU I see they have the review mini badge.

[CarpetCollectionAU]

@CappuccinoLace I am sure I saw the "Top Shop for Gifts" Message when I first looked??? But I stand corrected. Thanks. 

However, the point still remains that it is not only Shipping with Tracking which is preventing the OP attaining SSP.

My post above has been appropriately edited/corrected.