Spam ruined response rate

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Response rate ruined by spam messages 

 

 

I had all perfect scores to meet star seller requirements.  I had 1 bot spam message I never responded to. It ruined my rates, I had no idea this can happen. 

 

Is there anything I can do to get my star seller badge 

? Even though this has happened?

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bradgoodell
Community Maker

Re: Spam ruined response rate

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Simple solution.  If it's spam, mark it as spam.  Within 24-48 hours, Star Seller will update and the problem is solved.  

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GieseDeseiGns
Conversation Maker

Re: Spam ruined response rate

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Send it to spam now, it should go up in couple of days.

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bradgoodell
Community Maker

Re: Spam ruined response rate

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Simple solution.  If it's spam, mark it as spam.  Within 24-48 hours, Star Seller will update and the problem is solved.  

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