I tried to log in on my laptop this morning and need to enter the six digit security code but Etsy isn’t sending me one. I’ve tried a few times but no text messages received.
It’s never been a problem for me before, is this just happening to me or is it an Etsy glitch?
Have you tried using one of your backup codes?
Maybe restart your mobile phone and see if that helps
Have you tried using one of your backup codes?
Unfortunately I haven’t been able to locate them.
Maybe restart your mobile phone and see if that helps
Thanks to you both, clearly a glitch with either Etsy or my network provider as I've just had a load of text messages come through.
That's good... I hope the etsy code was one of them!
Now that you are back in, might be good to generate new back codes in case you need them in the future
Generate a new list of codes now, and download them
Yes thank you all that's what I'm just about to do.
I'm logged out of one of my stores completely. I reset the password in the hope that would help but nothing. I am not receiving a security code. The only codes I have are 9 digits, not 6 as required. Can anyone shed some light?