TheMarshPearl
Inspiration Seeker

Shop closed

Etsy has closed down my shop and does not know when the issues for fixing this "widespread issue" will be resolved. I have been waiting for my shop to be fixed for over a month .

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8 Replies
NanaLetha
Inspiration Maker

Re: Shop closed

Your shop is not closed.

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CherryTees
Conversation Maker

Re: Shop closed

Her shop is open but it looks like they deactivated all her listings

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UppNorthEh
Community Maker

Re: Shop closed

Etsy deletes all the listings and the payments.  Sorry you are going through this.  It's terrible.

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Amaradorn
Community Maker

Re: Shop closed

Your shop is not closed but has been deactivated while they verify your tax ID. Due to a technical issue they have to do this manually which is taking several weeks. I'm sorry you are going through this.

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Former_Member
Not applicable

Re: Shop closed

OP, I am sorry you are going through this.  It must be stressful.

There are several threads on this, so I don't really know where to place this or that I should start a new thread.  I am not trying to highjack the OP's post....

Is this an inevitable thing that new shop's will go through?  Is there anyway to prevent it?  Have we figured out why some shops have this or is it now all new shops?

It seems like Etsy should figure out how to do this BEFORE the first sale!

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PartydesignbyDes
Inspiration Seeker

Re: Shop closed

Same! It’s so frustrating especially with Mother’s Day and Father’s Day coming up they picked the worse time

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Re: Shop closed

Did you verify your bank?  You have 60 days to do it before Etsy shuts down a shop.

Tax information?

ID?

 

Have all these been supplied?

I see also that you have no about page or shop policies.  It does seem for others that Etsy is looking for shops to be complete.

If you do not have an email, contact Etsy.  How to Reinstate Your Suspended Account – Etsy Help

I don't think this is a wisespread issue.  It could be considering the age of your shop that perhaps you missed some important information such as bank verification that was needed.

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Former_Member
Not applicable

Re: Shop closed

@ArtDollsbyJD 

Does Etsy ask every shop for an  ID?  I have not been asked, and I do not see where I can upload it without being asked?

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