I was asked to cancel an order, which affected my star seller shipping status. How can I avoid that? There is no tracking number for this situation.
No, don't do that, it's considered spam by etsy and is bothersome to buyers.
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You need to both refund and cancel
How, where do I cancel? On the order page?
Same place you refunded
Ok thanks. I have to pay closer attention. Can you tell me if it is acceptable to send a thank you message to someone who favors my shop or an item?
@BlessedHopeCo No unsolicited messages are allowed
