Star seller tracking number

[DancewearByDiane]

I recently sold an item which was collected by the customer so therefore has no tracking number. This has reduced my star seller tracking percentage to 84% when it is actually 100%. Is there any way to get this rectified. I have a small volume of orders due to the nature of my business so it will take me a long time to increase this percentage. Can anyone help?

[WhatsNewPussycat1]

No it can't be changed if picked up or delivered and no tracking number its counted against you...

[BootifulLabels]

The rules are clear, all orders for US buyers and all orders over a specific amount for some countries (AU$15, UKP10?, etc) MUST have tracking to qualify for Star Seller.  If you choose to allow pickups or in person deliveries, you do so at the risk of your badge.  Depending on the number of orders you tend to get, it MAY be worthwhile for you to do the OCCASIONAL pickup, but you only have a 5% margin of error, so you will need to work out if the badge means more to you than offering great customer service to your buyers.

[BagmakerSupply · Accepted solution]

@DancewearByDiane: Probably almost everyone on this forum can sympathize with you but a quick search would show you innumerable threads about your exact issue. If you have not yet done so, you might want to read https://help.etsy.com/hc/en-us/articles/360000338067-How-to-Offer-Local-Pickup-or-Delivery?segment=s...

Will local pickup orders be part of my evaluation for a Star Seller badge?

All physical listing orders must include a valid tracking number or a shipping label purchased on Etsy to be considered for a Star Seller badge. At this time, we’re unable to make exceptions for local pickup orders.

This also applies to delivery orders.