Shipping Label Receipts won't print

Hopefully I have this posted in the correct category. For 8 years I have always been able to print a postage receipt for each label I purchased. Today for some reason when I click on "Print Postage Receipt", no dialog will pop up, it is like the link is invalid. Anyone else having this problem?

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Re: Shipping Label Receipts won't print

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Re: Shipping Label Receipts won't print

Yes, I am having the same issue.  It started today.  I can't print a receipt for a label I just purchased, or one for an older order....nothing!

I reached out to Etsy support through the chat and they couldn't solve it with basic troubleshooting, and so it has been escalated.  I suggest doing the same because the more of us reporting this, the sooner I hope it will get fixed!

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Re: Shipping Label Receipts won't print

Have you heard anything yet? I received a basic reply - read this article to solve and send us screenshots, but nothing since.

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BlakelyandRae
Inspiration Seeker

Re: Shipping Label Receipts won't print

I can't download or print more than one label at a time Etsy support no help 

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Re: Shipping Label Receipts won't print

Yes, I am having the same problem. Support sent me a pdf for the label. Told me how to print invoice for buyer. They do not understand what I need.  Help!

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Re: Shipping Label Receipts won't print

I am having the same problem, and escalated to Etsy tecnical support, waiting to hear back.

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Re: Shipping Label Receipts won't print

I'm getting around it so far by printing a label and then printing another label on plain paper for my bookkeeper with the cost of the label written on it. Normally I wouldn't worry about it, but she uses them to reconcile Etsy's report. It has been a pain and I wish they would fix it soon.

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GAIA3DS
Inspiration Seeker

Re: Shipping Label Receipts won't print

i'm having the same issue with my etsy account too.

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Re: Shipping Label Receipts won't print

Yes, I am still having the issue as well.

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Treasurebox83
Inspiration Seeker

Re: Shipping Label Receipts won't print

Yes I'm also still having the same problem . Had a chat conversation with someone at Etsy help they had no clue what I was talking about and it's still isn't fixed nor is there an explanation posted up on the site to explain why this is happening.

treasurebox83

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Re: Shipping Label Receipts won't print

I am having the same issue too

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Re: Shipping Label Receipts won't print

I can't print mine either.  Hope tech can fix this.  Please!   

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Re: Shipping Label Receipts won't print

Yes having the same problem, just goes to bottom left corner of page and says waiting for etsy.com!!!!!!!!!

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Re: Shipping Label Receipts won't print

Hello all, I heard back from Etsyn Support, and they said they are aware it's a problem on their end and are working on a fix. Double-check yours, as mine is now working again.

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