Hopefully I have this posted in the correct category. For 8 years I have always been able to print a postage receipt for each label I purchased. Today for some reason when I click on "Print Postage Receipt", no dialog will pop up, it is like the link is invalid. Anyone else having this problem?
Yes, I am having the same issue. It started today. I can't print a receipt for a label I just purchased, or one for an older order....nothing!
I reached out to Etsy support through the chat and they couldn't solve it with basic troubleshooting, and so it has been escalated. I suggest doing the same because the more of us reporting this, the sooner I hope it will get fixed!
Have you heard anything yet? I received a basic reply - read this article to solve and send us screenshots, but nothing since.
I can't download or print more than one label at a time Etsy support no help
Yes, I am having the same problem. Support sent me a pdf for the label. Told me how to print invoice for buyer. They do not understand what I need. Help!
I am having the same problem, and escalated to Etsy tecnical support, waiting to hear back.
I'm getting around it so far by printing a label and then printing another label on plain paper for my bookkeeper with the cost of the label written on it. Normally I wouldn't worry about it, but she uses them to reconcile Etsy's report. It has been a pain and I wish they would fix it soon.
i'm having the same issue with my etsy account too.
Yes, I am still having the issue as well.
Yes I'm also still having the same problem . Had a chat conversation with someone at Etsy help they had no clue what I was talking about and it's still isn't fixed nor is there an explanation posted up on the site to explain why this is happening.
treasurebox83
I am having the same issue too
I can't print mine either. Hope tech can fix this. Please!
Yes having the same problem, just goes to bottom left corner of page and says waiting for etsy.com!!!!!!!!!
Hello all, I heard back from Etsyn Support, and they said they are aware it's a problem on their end and are working on a fix. Double-check yours, as mine is now working again.