When I post the share and save link to a new item in my store to my Facebook page it no longer shows the picture of the item it just shows Etsy.com if you click on the link it brings up the item in a weird pop up window
is there something blocking the picture due to this Etsy message popping up?
I'm having the same problem; been having it since I tried to schedule my week's Facebook shares on Sunday. Also, I'm seeing the same blank "etsy.com" on posts that other Etsy sellers have shared to Threads, so I think it's a Meta-wide glitch. I haven't tried doing it with the page link rather than Share & Save, so don't know if the problem is specifically with S&S or if FB just doesn't like Etsy this week.
Workaround would be to use the "add photo" button to share your main listing picture from your own hard drive; do it BEFORE you copy the link over and the link will show up as clickable text; people will just have to click on the link rather than the picture.
Same here. I was scheduling some posts when I noticed... It's not fair, because the only ones that work are the regular links from etsy, but NOT the ones from the program share and save. Those give you nothing but a blank post ; ( I hope this issue is resolved soon. The point of them was getting some savings if promoting our own listings, right?
Well, it seems to have fixed itself as of this morning. Probably just FB being a pill again (I'd reported it to FB twice but you know what FB is, they might fix things but you'll never get any kind of acknowledgment or explanation from them, let alone an apology.)
EDIT: I spoke too soon! Was able to schedule 3 of my items but when I went to schedule the fourth one it did it again! Don't know whether there was something wrong with the url or whether it just doesn't like high-end items... or whether I just have to wait a few more days again. Boo.