When I click into an order to send a message, the 'send' button remains outlined in blue and the message does not send. Anyone else experiencing this issue?
my messages aren't sending!
Same. I can't respond to requests or message a buyer on a customization/send a proof.
@Dustyroadgurl Jessica, I was able to use the Compose button in messages to create a new message; similar to email.
Yep, having same issue.
I am having the same issue - push the send button, it outlines the button in blue but the message goes nowhere.
@SpringMeadowCo wrote:When I click into an order to send a message, the 'send' button remains outlined in blue and the message does not send. Anyone else experiencing this issue?
Same! Can't send anything, button just doesn't work, it's clickable, but doesn't send anything!
Same issue here. Wish Etsy would stop messing with the message system!! This is getting ridiculous!
Same issue. Unable to send, highlights the send button in blue.
Same issue! Messages won't send when conversing via an order page.
I am having the same issue. No older thread with the buyer so it's not the same issue as before.
Admin just posted this Announcement.
https://community.etsy.com/t5/Technical-Issues/INVESTIGATING-Message-not-sending-when-messaging-from...
i am unable to post new listings
Is this also a glitch?
@Vintageartshome: There are quite a few threads in this forum about your issue. This is a very old thread about a different issue. You should probably start a new thread and also indicate if you are experiencing this using the app or a browser.
Same here. Can't get the SEND button to work at all. I'll try the other way mentioned. Can't be a "star seller" if we can't communicate.
NEW Announcement fr. Admin: Fix in Progress. Hope it will soon be remedied for everyone having issues.
https://community.etsy.com/t5/Technical-Issues/FIX-IN-PROGRESS-Message-not-sending-when-messaging-fr...
I have just managed to send a message so looks like it has been fixed now!
It seems you have to reload the page and then you are able to send messages