ampersay
Community Specialist
Community Specialist

[RESOLVED] Message not sending when messaging from the Order view

Hey all! 

A team is looking into a potential issue with sending Messages to buyers via the Order view. Once I've got more information about this situation, I'll update this thread! 

Thanks! 

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ampersay
Community Specialist
Community Specialist

Re: [FIX IN PROGRESS] Message not sending when messaging from the Order view

We've found the issue and are working on a fix for it now. Keep an eye out on this thread for an update once that fix is live! 

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ampersay
Community Specialist
Community Specialist

Re: [RESOLVED] Message not sending when messaging from the Order view

And the fix is live! At this time, you should be able to send Messages from the Orders page without further issue. 

Thanks! 

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