Security Code Problem

Hi,

 

I tried to log out of Etsy and log back in, but it asked me to enter a 6 digit security code. However, I never received this code. I have tried to resend the code many times, but I still cannot access it.

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NanaLetha
Inspiration Maker

Re: Security Code Problem

Are you signed up for 2 factor authentication?

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Re: Security Code Problem

no, im not signed up for 2FA

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Re: Security Code Problem

nevermind..that was stupid.  *delete*   If you can't log in you can't access your account email info! If you have more than one email, check the others incase it was one of those attached to your account. see if you can access via a different browser..it may be a glitch.

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Re: Security Code Problem

No, I am registered with only one email and notifications always come to this email address. I always log in with the same browser.

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Re: Security Code Problem

The problem persists and I cannot access my account.

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Re: Security Code Problem

have you tried

click avitar top right

my profile

click on your shop name

that should take you to your store front, and then click on the shop icon top right

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