Sales

[EyeLoveMootsyApparel]

I have more than just one sale on Etsy. I have 2 total sales, but it’s only showing up as only one sold item. Why is that? 

[Amaradorn]

I see 2 sales on your shop homepage.

[EyeLoveMootsyApparel]

Ok thank you. It showed only one item when I was reading up on the star seller tips. It said congratson your first order. Good to know you see two sales. 

[EyeLoveMootsyApparel]

Did you see it from your phone or computer? 

[BagmakerSupply]

@EyeLoveMootsyApparel  :  Are you seeing this using an Etsy app or via mobile browser or desktop browser (it makes a difference as to possible causes and potential solutions, otherwise we have to guess).

[EyeLoveMootsyApparel]

Via mobile on the star seller area. I made my second sale today and read up about the star seller section but it said I only had one sale. 

[AAANativeArts]

I don't see any sales in your shop using Chrome browser on desktop. If you have sales, there should be an On Sale link in  your Sections menu.

[TheVintagePineapple]

@AAANativeArts   The OP is referring to how many sales (orders, items sold) she's had.  She's not talking about a % off sale.

[OneEyeCatStudio]

The OP is referring to sold items ...

"I have 2 total sales, but it’s only showing up as only one sold item. Why is that? "

[EyeLoveMootsyApparel]

Someone up top said they see 2 sales. I can only see my listings that aren’t expired via mobile phone.

[Former_Member]

I see two sales, all in one desktop, Chrome, Windows 11.

[Hertfordweaver]

Are you looking at your dashboard? It may be set to display the activity for today

[EyeLoveMootsyApparel]

No, I was looking at the star seller subject after making a sale today. It said I sold one item and that it was my first sale but this is my second sale on Etsy.

[HtoHdesign · Accepted solution]

Hey There!

The star seller dashboard evaluates the shop for 3 month review period. If you only see on order for the current period more likely it is outside the 3 months review period. Learn more on how to become a star seller here.

Thanks!

[AUNTYANNIESATTIC]

You need to complete and  modify your shop asap. You have to write descriptions like they are holding and touching your items, meaning , photos in ALL angles, types of wood or materials, dimensions and measurements, clearer pictures, and you have no protections. You have not set up your Shop Policies . Read the sellers handbook

[EyeLoveMootsyApparel]

Yes I do have a lot of work to do on my shop. It’s been in my list of things to do. Thank you for the advice. 

[BagmakerSupply]

@EyeLoveMootsyApparel  :  The Orders and Shipping page in shop manager should be the source of most accurate information on the number and status of orders.