Reopening shop

[grandbigdog]

My shop has not been open for personal reasons  it's been years i had to up date shipping and all 2000 persons and refunds for years orders were shipped i left in good  terms with customer service.  I want to get my ratting bags back and feed back i sold over 59000  persons and was in business  for years  . Now I can't reope with out oing there hoops grandbigdog did nothing wrong just wants to sell again. So please reinstate my shop and clear board.  You need a number where people can talk.

[VintageRescueSquad]

There is no number to call. You can open a support ticket, or try Chat, or request a callback.

Before doing so, read through these to see if they help:

https://help.etsy.com/hc/en-us/articles/115015652468-How-to-Reopen-an-Account-You-Closed

https://help.etsy.com/hc/en-us/articles/4410110016663-How-to-Return-to-Your-Shop-After-a-Break

If you were closed for years, there may not be a way to reopen. I seem to recall that etsy closed long-dormant shops this year.

[NanaLetha]

@grandbigdog  If you have been closed for more than 2 years, you will have to open a new shop.

[steelhipdesign]

I wouldn't expect any favours or bespoke bending of the terms of service.  Laws regarding seller ID security have changed worldwide to combat tax evasion and money laundering.  Etsy is a very different beast now - much larger, more corporate, under staffed and far more concerned with shareholders than their sellers.  All the big ecommerce sites make sellers "jump through hoops" because it's now the law.  If a seller is found to be unverified - Etsy will be fined $50,000 per seller account.  

I think you'll have to start from scratch.  

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.