Stuck on Vacation Mode

[foxandclown]

All of my taxpayer info is up to date, I have no outstanding payments, and all of my orders are shipped! Why am I still stuck in vacation mode? It's prime time for Christmas shoppers and this truly infuriating that my shop has been closed for over 24 hours after I successfully updated my taxpayer info. Also, I have submitted help requests and have not received a single answer from anyone at Etsy. Does anyone else have similar issues at this time?

[TheVintagePineapple]

Other sellers in the same situation have reported it took a lot longer than 24 hours to get the problem resolved.

Perhaps Etsy needs to check your licenses from the IP owners to sell X-File and The Christmas Story related clothing?

[UniqueGiftOrnaments]

Quite a few shops are having this problem now. In the meantime, I would rethink your shop and stop selling infringing items. The X-Files is trademarked: Registration No.  5555723 and owned by Twentieth Century Fox.

[ModAngie · Accepted solution]

Hello,

The ETA for response varies on a case-by-case basis, and a separate team is handling your case. Any further communication on the matter, if applicable, will only occur directly with you, and via email.

As support requests are handled privately, we're now closing this thread.