Red band on side of Listings in settings.

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Has anybody had a thin red/pink stripe appear down the right hand side of their listings photos or  know what it means ?

My store is digital downloads and prints and  some, not all, show a thin horizontal red/pink line down the right hand side of the thumbnail image when I go into settings to view my listings.

They dont show on the actual etsy site, just on my listings when I go into my settings to manage the store. 

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Re: Red band on side of Listings in settings.

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Update, I have just checked my store and the thin red band does show on right hand side of some of my listings when I go in, 

 

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Re: Red band on side of Listings in settings.

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Not seeing any red bands anywhere on your listings - I checked four.

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Re: Red band on side of Listings in settings.

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Thanks for your reply.

At least it has appeared on others even though not sure what they are about.

Beging to wonder if it's something to do with file format/size or similar if it only appears on mobile phones or tablets.

 

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Re: Red band on side of Listings in settings.

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@WonderousprintsArt 

When I saw the reddish pink lines, they were showing right on the listings on the person's phone.

There's also been an issue with some reporting seeing blacked out photos.

I saw those, but only in my shop manager, while others saw this when viewing items in their shops.

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Re: Red band on side of Listings in settings.

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The listings dont have the line showing when viewed on my desktop so hopefully it's not a problem.

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TinyHomeGoods
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Re: Red band on side of Listings in settings.

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I get the pink line on some of my listings when I look at them on my phone. Not on my desktop.  And not all the time!

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Amaradorn
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Re: Red band on side of Listings in settings.

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I've seen a magenta vertical line down the right hand side of my thumbnails in the listing manager page and on my shop front. I believe it is linked to the current thumbnail issue with is also causing blacked out or coloured blocks to appear instead of the photo. There's also a scaling problem with some thumbnails. It's all a bit of a mess.

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9 Replies

Re: Red band on side of Listings in settings.

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Update, I have just checked my store and the thin red band does show on right hand side of some of my listings when I go in, 

 

Translate to English There was a problem fetching the translation.
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Re: Red band on side of Listings in settings.

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Not seeing any red bands anywhere on your listings - I checked four.

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Re: Red band on side of Listings in settings.

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Thanks for checking, wonder if it's just on my phone or tablet, will check on my desktop computer to see if they show up there.

The lines haven't been there from day one, but appeared at later dates.

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Re: Red band on side of Listings in settings.

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I am on a desktop, and I don't see any red/pink lines, but I know what you are talking about.

A couple of weeks ago, someone showed me their shop on their phone, and a couple of listings had a pink line on the side.

 

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Re: Red band on side of Listings in settings.

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Thanks for your reply.

At least it has appeared on others even though not sure what they are about.

Beging to wonder if it's something to do with file format/size or similar if it only appears on mobile phones or tablets.

 

Translate to English There was a problem fetching the translation.
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Re: Red band on side of Listings in settings.

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@WonderousprintsArt 

When I saw the reddish pink lines, they were showing right on the listings on the person's phone.

There's also been an issue with some reporting seeing blacked out photos.

I saw those, but only in my shop manager, while others saw this when viewing items in their shops.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Red band on side of Listings in settings.

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The listings dont have the line showing when viewed on my desktop so hopefully it's not a problem.

Translate to English There was a problem fetching the translation.
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TinyHomeGoods
Conversation Maker

Re: Red band on side of Listings in settings.

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I get the pink line on some of my listings when I look at them on my phone. Not on my desktop.  And not all the time!

Translate to English There was a problem fetching the translation.
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Amaradorn
Community Maker

Re: Red band on side of Listings in settings.

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I've seen a magenta vertical line down the right hand side of my thumbnails in the listing manager page and on my shop front. I believe it is linked to the current thumbnail issue with is also causing blacked out or coloured blocks to appear instead of the photo. There's also a scaling problem with some thumbnails. It's all a bit of a mess.

Translate to English There was a problem fetching the translation.
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