Problems with notification sounds.

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Is anyone having problems with the Etsy seller App sound notifications? Any notification I receive has the Cha-Ching sound. It could be a bug, I haven't made any changes to my Android smartphone.

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ModAngie
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Re: Problems with notification sounds.

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Re: Problems with notification sounds.

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That is normal for me iPhone. Both Etsy seller app and eBay app also uses the same cha-ching sound. Can get confusing to me which platform I made a sale on.

When I get a fav item its a different sound.

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Re: Problems with notification sounds.

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In my case it makes no difference, receiving messages, fav item, reviews, they all have the sound of the Cha-Ching even though the settings sound are different.

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Re: Problems with notification sounds.

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I noticed the other day that Etsy Seller Sounds on Android had changed from what I chose to the default sound. My chosen sounds were still "selected" but Android (I am presuming) ignored them. I reset each one again, and the correct sound for each setting has worked since.

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Re: Problems with notification sounds.

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My sounds are still selected but I still only get the Cha-Ching for any notifications. Very strange.

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Re: Problems with notification sounds.

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@AdeleDaniele    Check the notification sound for "Etsy" It appears this may be a new addition to Etsy Seller app notifications, it may be defaulting to the "cha-ching".

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Re: Problems with notification sounds.

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I had a "review posted" notification last night and it was not the "cha ching" but the default Etsy notification sound (whatever that is - I didn't change it).

I love those Cha-chings!

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Re: Problems with notification sounds.

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I love the Cha-Ching sound too, but this way it's a continuous Cha-Ching for a message too.

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Re: Problems with notification sounds.

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Hmm.  I did notice an update to the app (yesterday?) and maybe that affected something.  I think my "review posted notification" was after that, and it was definitely a sound I recognized as being Etsy, but it was not the cash register sound.  Did you get an update to the app?

 

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Re: Problems with notification sounds.

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I uninstalled and reinstalled the App, I reset the sounds, I'm waiting for a check.

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LastCentury
Community Maker

Re: Problems with notification sounds.

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I would delete the app and re-install.

and make sure your android is updated as well.. and cache clearing doesn't hurt.

personally I don't care when people fave my items. I just want msg & sales notifications.

 

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Re: Problems with notification sounds.

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The update on my Android seems to have put all my notifications into silent mode, I turned em back on.

Cha Ching! Give my those Cha Chings! I use Cowbell for the others. LOL.

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cutebutton
Conversation Maker

Re: Problems with notification sounds.

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I don't have that happening but whenever I have recently replied to a message I am getting the notification sound on my phone like it is a new message from someone else when it's me LOL.

 

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abcquiltpieces
Inspiration Seeker

Re: Problems with notification sounds.

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I'm having the same problem after the last app update. It changed all my notification tones. I've even gone into the app and tried resetting everything and it's still not fixed. I hate when it shows messages as a pop up or an icon badge! I only want actual sales to appear as an icon badge! Etsy get this issue fixed...it shouldn't really be that hard!

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Re: Problems with notification sounds.

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This issue is still ongoing! I have all of my notifications customised to make a different sound for messages, sales and favourites, but the app just defaults to the phone's default notification sound. It was only doing it for the messages. I re-installed the app, and now nothing works! Anyone else with this issue still? 

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ModAngie
Community Specialist
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Re: Problems with notification sounds.

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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