Mi sono stati bloccati 134,08 dal mio conto per verificare un ordine,poi mi è stato detto che per riaverli avrei dovuto caricarne altrettanti,fatto questo processo i soldi non mi sono stati rimborsati e il centro assistenza non risponde più
come posso fare?
You have no orders in your shop. Not sure what you mean.
Sounds like you were scammed. You have no orders. Did you get a message from a "buyer" asking for your email, and then a message to etsy (which was probable fake) asking you to deposit that money.
Write in your own language here, and we can view the translation for clearer understanding.
@NewSem: You may have been the victim of a scam and you might want to read the post by @bradgoodell in https://community.etsy.com/t5/Technical-Issues/Why-do-they-ask-me-for-my-e-mail-in-order-to-make-a-p...