SUSPENDED

Apologies if this is the wrong place to post but I've never posted here before.

My new shop was shut down 9 days ago to verify tax info.  It was verified and reinstated same day.

Augtst 5th it was shut down AGAIN to "verify tax info" and no response yet when i respond that its been verified.

Please help.  Thank you.

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NanaLetha
Inspiration Maker

Re: SUSPENDED

Your shop is not suspended but you have no payment methods enabled.

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Re: SUSPENDED

But i do have a payment method enabled.

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NanaLetha
Inspiration Maker

Re: SUSPENDED

@VintageDigitalPapers  Now it's there. It was not before.

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Re: SUSPENDED

I did not change any cc info.  I just uploaded a copy of social security card.  Will it be reinstated soon?  Thank you for your help.

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NanaLetha
Inspiration Maker

Re: SUSPENDED

Verifying your tax info means you have to manually enter your SSN not upload the card.

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Re: SUSPENDED

@VintageDigitalPapers  - There is something going on with your shop.

On your shop's main page I see the gray 'blob' & the notice No Items listed at this time. Yet in your Sections (on the left) I see -  All = 0;  
Digital Paper = 45;  Clip Art = 3;  Christmas/Fall = 12. 

I do see payment methods, Etsy Payments, available in your shop. 

You can check your shop incognito on a different browser to see what happens - but you may need to contact Etsy to find out what's happening.

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Re: SUSPENDED

Its back up.  Thank you

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