Problem with Etsy Star Seller criteria

[respiritme]

Hello,

I have a problem with obtaining star seller for my Etsy shop - https://www.etsy.com/pl/shop/respiritme?ref=profile_header

I was really doing my best to meet all the requirements however and until yesterday I was so close to meeting all the requirements. Despite the fact that I sent all the orders on time with tracking numbers, one of the orders is considered as sent without tracking number. Please give me a hand as I would love to have the star seller status.

Best regards,
Kamil

[BagmakerSupply · Accepted solution]

@respiritme: There are quite a few threads on this issue in this forum. How long ago did you ship? Have the packages been scanned? Often the CSV file is often behind reality. If the shipper is supported by Etsy make sure that the shipped date, tracking number and shipping company show correctly on the actual order. Etsy relies on a third party vendor for tracking (and tracking number validation) and uses the data on the order. Often recent shipments are not correctly / timely updated. Usually a day or two after the package has been scanned the CSV file correctly shows tracking and shipment status.