Has anyone had a problem with saving or publishing a new listing? If so, would you explain how to resolve this issue please?
What error messages are you getting? Is it telling you something is missing?
Old or new format? I use the new but if I don't complete, it gives me the error message that something is missing.
Can you put the item into draft? If no error message it might be your ISP.
Hi JD,
The new format. I can't save it as a draft either.
I'm not getting a message telling me what's missing, just what's stated below.
This is the "error" message: Hmm, we’re having trouble saving your changes. Try again, and if this keeps happening contact Etsy Support.
The is the "error" message: Hmm, we’re having trouble saving your changes. Try again, and if this keeps happening contact Etsy Support.
Hi, Here is another Thread (from July), where the OP has the same problem (there were a few Threads about this). It looks like it was a problem using the New Listing Form. I have not used it; I would always switch back to the old one.
https://community.etsy.com/t5/Technical-Issues/Error-when-publish-a-listing/m-p/142889618
Hope this helps.
ETA: I've never used Saved as Draft. If a listing has many edits on it, I'll quickly Publish then Deactivate that listing, in order to make several changes. Reactivate when I'm done. But I don't use the Draft option.