TheSpanishMimosa
Inspiration Seeker

Pickup Order Missing Tracking Info - Causing me to not get Star Seller Status

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All of my orders have either shipped early or on time. I had one order in November 2022 where the customer wanted to pick up her order locally. There is no tracking available because it was a pickup. This is causing me to not get the Star Seller status. How do I get this addressed?

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Re: Pickup Order Missing Tracking Info - Causing me to not get Star Seller Status

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@TheSpanishMimosa: Probably everyone in this forum can sympathize with you but as you will see by the innumerable threads about the exact same issue in this forum there is nothing to address.

 

If you have not yet done so, you might want to read https://help.etsy.com/hc/en-us/articles/4403058372503-How-to-Become-a-Star-Seller?segment=selling and https://help.etsy.com/hc/en-us/articles/360000338067-How-to-Offer-Local-Pickup-or-Delivery?segment=s...

 

Will local pickup orders be part of my evaluation for a Star Seller badge?

All physical listing orders must include a valid tracking number or a shipping label purchased on Etsy to be considered for a Star Seller badge. At this time, we’re unable to make exceptions for local pickup orders.

 

This also applies to delivery orders.

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Re: Pickup Order Missing Tracking Info - Causing me to not get Star Seller Status

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You can't. Right not the Star Seller is not set up for local delivery/pick-up.

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NanaLetha
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Re: Pickup Order Missing Tracking Info - Causing me to not get Star Seller Status

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Only deliveries with tracking count for star seller.

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Re: Pickup Order Missing Tracking Info - Causing me to not get Star Seller Status

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@TheSpanishMimosa: Probably everyone in this forum can sympathize with you but as you will see by the innumerable threads about the exact same issue in this forum there is nothing to address.

 

If you have not yet done so, you might want to read https://help.etsy.com/hc/en-us/articles/4403058372503-How-to-Become-a-Star-Seller?segment=selling and https://help.etsy.com/hc/en-us/articles/360000338067-How-to-Offer-Local-Pickup-or-Delivery?segment=s...

 

Will local pickup orders be part of my evaluation for a Star Seller badge?

All physical listing orders must include a valid tracking number or a shipping label purchased on Etsy to be considered for a Star Seller badge. At this time, we’re unable to make exceptions for local pickup orders.

 

This also applies to delivery orders.

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SugarTaffySoap
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Re: Pickup Order Missing Tracking Info - Causing me to not get Star Seller Status

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@TheSpanishMimosa The Q&A  "Star Seller" in your Shop Manager dashboard says:

"Adding tracking to all physical orders is one of the criteria for Star Seller if you’re in the US. If you mark an order as complete without adding tracking, it does not meet the requirement for Star Seller."

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