Photos not showing up correct in some stores in some browsers.

[myclearstamps]

When I click on the listings in my shop the photos are not showing at all.  When I click on some stores the same thing is happening to certain stores.  Then some other stores the photos are not sized correctly.   So far, I only checked in chrome and safari on my IPad.  

In safari, the problem did not seem to occur.

[GlassyFields]

Usually I see my pictures, but every now and then I see a combination of my pictures and a blank with a little notation. If I wait, the pictures will start to replace the blanks. So my assumption has been that it is due to internet speed and the pictures load last and sometimes slowly. I'm typically using a computer on my not particularly fast internet. I assume that it is a variation in internet bandwidth. 

[myclearstamps]

No, that's not it.  I will see the images when I use another browser with the same internet speed.  Then I switch back to the same listing and the images are either missing or not loading corrections.

The pictures are missing in some stores.  And others are not loading proportional.

Also, I just used my desktop and everything is working correctly.  So it must just be something to do with the mobile version of the site.

[BirdzyShop]

Might be a cache issue. I always use incognito mode to eliminate cache from the equation.

[myclearstamps · Accepted solution]

No, it’s not a cache issue.  It was cleared out.  Also, it does it in others stores.  

I am just letting other people know it might be why some stores are experiencing drops in sales.  

Also, that would not account for why some stores images look larger than they should be.  

And it also would not account for me look it listing I have never seen.

At this point I don’t really care.

 I am keeping my store open because I realized when I couldn’t work a couple of weeks a customer told me she liked my work so much that she would wait for me to feel better to shop at my store even though I tried to refer her to other stores.  Then I took  a closer look and realized that lately most of my customers are repeat customers.  So, I am keeping my store open for them.

I am working on my website.  

You get tired of when you say there is a technical problem.  Everyone tells you what you did wrong.

Customers are not going to figure out what is wrong with this site.  They are going to go to another platform.

Also, Etsy is having customer retention problems.  Things like this contributes to it.  Amongst the many other problems I could list.

Thanks so much for telling what could be wrong on my end.  But I don’t really care anymore.  I just went on my desktop.

Either the problem will fix itself or get worst then everyone will realize it is a problem.

I was just trying to report a potential problem.

[TiaLovesArchie]

This issue is still ongoing. I'm using chrome mobile and it's a constant problem with only a few photos loading or sometimes the whole page. On desktop with a different browser it's okay. If I was shopping I would just give up...I'm not going to buy what I cannot see. It's not surprising so many shops are experiencing poor sales.