Permanent account suspension without stating the reason

[#1]

A few days ago, I opened a seller account (BedakDreamDesigns), expressing my intention to engage in print-on-demand business with Printify during the setup. As I didn't have a credit card, I reluctantly added my regular bank account, created a listing page, and finalized my account. I thought I could list 40 products for free using a user's address. However, as soon as I opened the shop, I noticed a charge for 1 product listing as 0.20 cent, plus an additional tax value.

I became concerned whether I would be suspended immediately since I used a regular bank card and also because I thought the 40 free listings offer was applicable. I contacted Etsy support right away. It seems I missed claiming the 40 free listings due to my mistake. They confirmed there was no issue with the bank card, and they even granted me 20 additional free listings to use.

Later, while I was making banner adjustments and entering my information, I suddenly saw a message stating that my account was suspended. I messaged the help support team, but received no response. I pleaded with them to tell me the reason and whether the suspension was temporary or permanent. However, there was no reply. Additionally, they stated that an email regarding the issue was sent, but I have never received one.

I filled out an appeal after a lot of unanswered help messages, listing potential reasons that I was thinking of and stating that I took precautions. Within a few minutes, I received a message stating that they had thoroughly reviewed and I didn't meet their selling criteria. I was permanently banned without the option to discuss it. They banned my account, which was connected to Printify, and which I had confirmed my card for, without giving any reasons. Even if there were valid reasons, they didn't provide any explanation. I sent a final message, stating that I wouldn't discuss the suspended reason but at least tell me the reason. Unfortunately, I received no response.

They took money from me without providing any service in return. It caused unnecessary stress for the last two days, making me question where I went wrong in life. I'm now contemplating how this will affect my future. All of this, fueled by the promises of 'free' business ventures everywhere.

I filed a complaint Better Business Bureau (BBB) today but I know that I won't be able to recover my account, unfortunately.

I hope I haven't caused too much inconvenience to discuss it here. If I have, I apologize.

Best regards,

Bedirhan

[BedakDreamDesigns]

Everything violates Etsy policy.

[Adorabilities]

I know it was your dream to open a shop on Etsy. The truth is, it would be very difficult to have a super successful POD shop here, merely because of the amount of competition you'd have. Of course it's upsetting to have your shop closed without any reason. Is there somewhere else you could set up shop that isn't so full of POD sellers already? You could still have your dream store, just not here. 

[BedakDreamDesigns]

Thank you, Adorabilities.

I am looking for other options to set up my shop but I still not believe to be suspended. Because, before I opened my shop, I never thought this would happen to me, even if I feared it. For example, you might say you're not afraid of dying, but when you realize you have only three days left, you might cry your eyes out. That's exactly how I feel right now.

[Adorabilities]

Of course. But you could look around at other venues while trying to sort this out. Some people are able to get Etsy look into a suspension further, and others are not. 

[BedakDreamDesigns]

Adorabilities, you're absolutely right. Thanks for your support; you're just like your username.