Pending Verification Taking FOREVER

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Does anyone know what I can do when my shop has been suspended? I've uploaded my drivers license AND my marriage certificate! It says that my shop is still pending verification---all while it ominously counts down the 60 days until I don't get my money! What do i do?! 

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ModAngie
Community Specialist
Community Specialist

Re: Pending Verification Taking FOREVER

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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Re: Pending Verification Taking FOREVER

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Unfortunately, there are a lot of other sellers in the same situation.  The only thing you can do is wait since the ''team'' that does the verifications is probably so backlogged.

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Re: Pending Verification Taking FOREVER

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Your shop isn't on forced vacation mode, looks open for business.  edited:  Nevermind, I see you can't check out when an item is in the cart.  

 

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ModAngie
Community Specialist
Community Specialist

Re: Pending Verification Taking FOREVER

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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