Pending Bank Account Verification

[cuginoceramics]

We changed our bank account. It’s been about 2 and a half month but we are still waiting for the verification? We reached Etsy at least 6 times and they always said that we will get an email about it but we didn’t get any email and still waiting for the verification. Now we can't contact Etsy via email and a call or we can't get any answers via chat. We are little bit overwhelmed so is there someone experienced it before and help us?

And also our deposit scheduled for tomorrow (6th of Nov), so what will happen?

[NanaLetha]

What verification? I changed my bank account. There was no verification involved. Etsy held my funds for 5 days and after that deposit went on as normal.

[cuginoceramics]

I think it differ from country to country

[CarpetCollectionAU]

OP is in Turkey. The "verification" process is different outside the US

What makes you think your account is not verified? I can see Etsy Payments are active and that you have been making Sales.

Have you not had any Deposits at all in the last 2 1/2 Months? Why are you expecting a Deposit "tomorrow"?

Are you referring to your Bank Account (Deposits)or your Credit Card (fees and charges)?

Usually, if a Shop does ot have a valid / verified Bank Account od CC, Etsy places the Shop on Vacation until these details have successfully updated.

[cuginoceramics]

I can see it on ‘payment section’. I can make sales and they are not place my shop on vocation mode because my first bank account verified when I first opened the shop.

I haven’t had any deposits in 2 and a half months.

I’m referring my account (deposits).

I don’t know why they are not verified the new bank account because I didn’t get any answers when I reached Etsy Support. Every time  they said they set it to their urgent list and I’ll get an email about it in few days. But I didn’t get any.

[ActonJewellery]

Hi I know this is an old post but did you get a resolution? I have over £800 being held and it’s been 3 weeks now since I added my bank details (I have been selling on Etsy for years but swapped banks) I ring up and they said they will sort it and it’s just not happening I’m thinking I might need to put vacation mode on as I might never get the money been reading such horror stories of sellers never getting their sales money 

[ModKenneth · Accepted solution]

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