Hello everyone!
Yesterday a potential buyer reached out to me, saying that he’s trying to check out but it says: «All payment methods for this shop are temporarily unavailable.» It was checked by multiple people, from different countries and that’s true, my shop can’t accept orders for some reason.
My bank card was verified, I provided all the needed documentation including Vat id number and my self-employed business number. Etsy didn’t suspend my account or send me any email reporting some issue. I’ve contacted Etsy support chat, they said that it’s engineering problem and I have to wait.
Customers are waiting and some are just choosing other shops. Holiday season is starting and I constantly feel nervous about it.
Did anyone have the same problem? What was the solution ? And it there a way to speed up the process?
I’d be grateful for any help.
Kind regards,
Anna
