Payment Account Screen Not Loading

[TheHoyaPlantry]

For two days my “payment account” section that you click on the app wont load. It just says “uh oh a stitch went wrong”. The online version of etsy does the same thing. It just says “uh oh there was an error”. Contacted etsy support and they said “clear your cache” I did and it has done nothing. Is this a bug anyone else is experiencing? Or is my access suspended? I have plenty of money on my account I don’t owe any to Etsy or anything. 

[CryzalisDesigns]

Your shop looks open, have you tried removing the app and reinstalling it?

Or try opening your account in a different browser

[TheHoyaPlantry]

Yes

[TheHoyaPlantry]

I have tried both multiple times

[CryzalisDesigns]

Seems other sellers are experiencing the same as you, so it must be a fault with Etsy 

[TheHoyaPlantry]

Thank you that at least makes me feel better 

[CryzalisDesigns · Accepted solution]

Just saw another seller posting the same, hopefully some of the admins will notify tech to look into it

[pastelzooshop]

Yes, this is happening to me!  I contacted Etsy but they said to clear cookies/cache, but it didn't work! Super frustrating!!

[NomadicMoonArts]

having the same issue. "Oh oh!...a stitch has gone awry" on app, desktop, ipad, in firefox, in safari, in chrome. Only on payment account page.

I would like access to my own money asap. Sure has happened a lot this year.

[Nettiesmagicroom]

Did this ever get resolved? 

[SEWArtisticDESIGNS]

Having this happen in May 20224!!!

[PictoAura]

i have this problem. how do you guys resolve this? im overdue now. i tried contacting cs, but they have similar clear browsing data response.

[ModAngie · Accepted solution]

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