@FlyingPrettyBalloons Hi Christine, it sounds like you are experiencing the same issue as in this Thread. According to Admin TonsOfPaper, Tracking which was erroneously Marked Pre-Transit in the recent past, is now fixed. However, some Sellers are experiencing new Orders being incorrectly Marked Pre-Transit; I don't know if this is the case with yours.
https://community.etsy.com/t5/Technical-Issues/Stuck-in-pretransit/m-p/141626098#M765946
You could contact Etsy (Shop Dashboard > Community & Help > Contact) with the Order No. Should they respond with a non-helpful, generic copy/paste bot driven answer, Respond directly to that, "I still need help" *(do not start a new ticket; it will push you back further in line).
I hope this is helpful to you.
