Stuck in pretransit

[ChampagneCre8tionz24]

I just went to check my star seller rating and notice my score being incorrect due to packages stuck in pretransit status but they have been delivered when checking on usps website. How can this be fix? 

[ChillwolfArt]

@ChampagneCre8tionz24  (I posted the following to a couple Sellers a short while ago and hope this will help you). 

There have been several Threads about this glitch which is affecting many Sellers; here is the largest one.  In this Thread, Admin TonsofPaper posted that they were pushing a fix for future orders, but are still attempting to fix orders which have been stuck in Pre-Transit for a while.  There is no current Community Forum "Announcement."

https://community.etsy.com/t5/Technical-Issues/Admin-I-would-like-answers-on-Pre-Transit-issues/td-p...

I'm sorry, it's very frustrating and many Sellers are still having issues as you can see.  Some have contacted Chat, bottom Right of Dashboard if you are a Star Seller.  Or in Dashboard (Left Column > Community & Help > Contact).  OR via Help Page > My Account (lower Right of page).  

[AcmeRainbows]

I contacted support via live chat today...the agent didn't seem to be aware of this issue, which is astounding considering how long this has been going on.  She was able to get all of my past orders into DELIVERED status and my number is up to 99% (should be 100% but beggars can't be choosers).

I asked her to push this up to the website techs....

Packages that went out today and future ones will still be a problem.

[TonsOfPaper · Accepted solution]

Hello there,

As of March 21, our engineers updated all USPS shipping labels that were purchased since the start of this issue. All labels that were stuck in the ‘Pre-Transit’ state due to this issue are now displaying the proper tracking information. You will also see these updates reflected in your Star Seller Shipping Score. For more information about this, you may check out this Forums Announcement.

Thank you very much!