On an order did not get an email from Etsy.

[#1]

I did not get an email from Etsy on an order.  I remember from the forums that this happened a while back.  Not in my spam, trash, archive, or inbox.  Sent Etsy and email asking about this.  It is in the order section on Etsy and got the cha-ching from the app.

Wondering if anyone else was dealing with this.

Maybe...since I do not get too many orders...I broke Etsy when I got this order.

[Jewels2at]

Note, my last email was still in my drafts...just sent

[Jewels2at]

Update...email back from Etsy saying they meant to send me the order email, not the customer.  They sent me the order email.

[TimeSpanTreasures]

Several days ago, I selected to receive every type of email that Etsy sends out.

I've received just one single email since I did that, an email that told me I had some listings about to expire.

Still no emails for orders, for deposits, etc.

[boygirlboygirldesign]

@TimeSpanTreasures 

Same for me. I deleted all the emails that I had selected from Etsy.  I deleted all of the email addresses in my Yahoo account. I waited for about a month and then started gradually adding the email addresses back into yahoo. I selected some notifications to be received from Etsy. Still nothing. I don't know why I thought that might work. Anyway, I give up.

The only thing that concerns me is if Etsy needs to contact me and I don't get the email.

[TimeSpanTreasures]

@boygirlboygirldesign 

It's frustrating, for sure, but I don't think we should give up on trying to get Etsy to fix the problem.

[LylaSupplies]

@boygirlboygirldesign  did you ever resolve the issue. I have the same problem now and it’s yahoo too. I’ve tried everything but nothing. 

[boygirlboygirldesign]

@LylaSupplies  No, it's not resolved. I gave up on trying to fix it.

[ModKenneth · Accepted solution]

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