Note to Buyer on Shipping Screen - No Default Option Anymore

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I think it was last week when the Note to Buyer section of the shipping screen changed. There used to be an option to set a certain note to default, but that option is gone now. Choosing a note every single time I print a label isn't too much of a hassle, but it's frustrating that I can't set a default note anymore. Will this be coming back? 


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Re: Note to Buyer on Shipping Screen - No Default Option Anymore

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I found the option to make it default. It's in a really hard to find spot now. 

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ModAngie
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Re: Note to Buyer on Shipping Screen - No Default Option Anymore

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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NanaLetha
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Re: Note to Buyer on Shipping Screen - No Default Option Anymore

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Do you mean the "message to buyers"? I have mine in "info & appearance"

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Re: Note to Buyer on Shipping Screen - No Default Option Anymore

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Nope - not that one. I do know what you're talking about - the message after someone buys an item. The one I'm talking about is on the shipping label screen. When you hit the "Get Shipping Labels" icon for an individual order, another window pops up. On that window, you can select different saved messages that go on the shipping notice. 

There is no longer a default option, so it seems you have to select one every time. 

 
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TBQSC
Community Maker

Re: Note to Buyer on Shipping Screen - No Default Option Anymore

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Do you have more than 1 message set up in the shipping label message area?  I only have 1 set, so I don't have to select each time, it just uses that one.

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Re: Note to Buyer on Shipping Screen - No Default Option Anymore

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I found the option to make it default. It's in a really hard to find spot now. 

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MyScarletThread
Inspiration Seeker

Re: Note to Buyer on Shipping Screen - No Default Option Anymore

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I'm having this problem too. Where did you find the solution please?

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ModAngie
Community Specialist
Community Specialist

Re: Note to Buyer on Shipping Screen - No Default Option Anymore

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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