girlfrombarnes
Inspiration Seeker

Not being paid

I have not been paid for my past five orders, I have changed bank accounts to try and sort the issue and they said they would make a small deposit which i had to let them know about.  I have still not been paid or received a small deposit.  Cannot seem to get through to anyone to help me.  Any ideas?

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Marmalady
Conversation Maker

Re: Not being paid

If you change your bank account there is an automatic 5 day hold on your money

Check whether your credit card on file is still in date. If it has expired, Etsy will hold your money until it has been updated

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girlfrombarnes
Inspiration Seeker

Re: Not being paid

Thank you for replying. I have waited well over five days. I changed my bank account as I wasn't being paid through my old account, I am running out of options and going to have to close my account.

 

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girlfrombarnes
Inspiration Seeker

Re: Not being paid

Successfully sorted problem thank you

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