New App does not support the forums and teams

Jump to solution

Has anyone found a way to get to theses forums or teams on the new app? 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
1 Solution

Accepted Solutions
PowderBlueBijoux
Conversation Maker

Re: New App does not support the forums and teams

Jump to solution

The forums are on the app, but it's nearly impossible to find them, it took me forever. Click on More in the bottom right corner of the home page, Go to Support, click on Help Center, scroll down to Manage your shop and click on Marketing & Promotions, Click on The Etsy Community, click on How to use Etsy forums and then click on where you see Etsy Forums underlined. Hope this helps.

View solution in original post

Translate to English There was a problem fetching the translation.
4 Likes
Reply
Loading...
16 Replies
FeltOnTheFly
Conversation Maker

Re: New App does not support the forums and teams

Jump to solution

I’ve wondered the same… as have others. I have to wonder if Etsy doesn’t want to draw attention to the forums. So now the forums feel like a secret club. You have to know the special knock or password…

Translate to English There was a problem fetching the translation.
3 Likes
Reply
Loading...

Re: New App does not support the forums and teams

Jump to solution

lol

 

Translate to English There was a problem fetching the translation.
0 Likes

Re: New App does not support the forums and teams

Jump to solution

I went into Safari from my iPhone and saved a link to the forums to my home screen. 

Translate to English There was a problem fetching the translation.
3 Likes
Reply
Loading...
SarahLouCraftsUK
Conversation Maker

Re: New App does not support the forums and teams

Jump to solution

I am on Android and did the same. Went to web browser and saved a link. 

Translate to English There was a problem fetching the translation.
2 Likes
NoFrogsAllowed
Conversation Maker

Re: New App does not support the forums and teams

Jump to solution

Do a search for Etsy forums and either do that each time or save the link.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
PowderBlueBijoux
Conversation Maker

Re: New App does not support the forums and teams

Jump to solution

The forums are on the app, but it's nearly impossible to find them, it took me forever. Click on More in the bottom right corner of the home page, Go to Support, click on Help Center, scroll down to Manage your shop and click on Marketing & Promotions, Click on The Etsy Community, click on How to use Etsy forums and then click on where you see Etsy Forums underlined. Hope this helps.

Translate to English There was a problem fetching the translation.
4 Likes
Reply
Loading...

Re: New App does not support the forums and teams

Jump to solution

Shorter way to do the same thing:

Scroll down to "Etsy Help".

Put "Forums" into the search bar.

Click the first link, "How to use the Forum"

In the first sentence there is an underlined link to the Forum - click that and you'll be there.

Translate to English There was a problem fetching the translation.
3 Likes

Re: New App does not support the forums and teams

Jump to solution

Or just go to the browser on your mobile device and type community.etsy.com in the search bar. That will take you right to the forums without even using the app. Way less clicking.

Translate to English There was a problem fetching the translation.
4 Likes

Re: New App does not support the forums and teams

Jump to solution

Thank you so very much !!! You're answer was perfect. 

 

Translate to English There was a problem fetching the translation.
0 Likes
SVGRox
Conversation Maker

Re: New App does not support the forums and teams

Jump to solution

The new app needs replacing with a new app

Translate to English There was a problem fetching the translation.
4 Likes
Reply
Loading...

Re: New App does not support the forums and teams

Jump to solution

Or the old one.

Translate to English There was a problem fetching the translation.
3 Likes

Re: New App does not support the forums and teams

Jump to solution

@LunaEssence 

Skip the app and just use your phone/mobile device browser. Type in community.etsy.com and it will take you straight here to the community site (the teams and forums). 

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...

Re: New App does not support the forums and teams

Jump to solution

Setting it as a link on your homepage is quickest..1 click. Or scroll down to Help center>type in forums ( eventually it will autofill as a choice when you add an F) then click how to use the forums and click the forums underlined link at the article top. A link on your phone homepage is def. the fastest.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: New App does not support the forums and teams

Jump to solution

On android, get to the forums once then click the 3 dots at the top right of the screen then click Add to Homepage. Boom..done. No more crawling in the basement window..just a direct door in.

Translate to English There was a problem fetching the translation.
1 Like

Re: New App does not support the forums and teams

Jump to solution

I have never gone through the dashboard to go to the forums. Why? Go directly via browser. Much quicker. 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: New App does not support the forums and teams

Jump to solution

I don't think it can be accessed in the app but search etsy forums in your browser and get there thay way.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.