My store is still on forced vacation mode 10 days later...

[BlueberryInvites]

None of the help requests were answered and my information was uploaded December 20th.  Any ideas on how I can reach someone to help get my store back?  In October everything was verified and it looks like a computer glitch happened and some information was erased.  I've updated it immediately as soon as I got the notification, but how many days can my store be closed?

[vintageNCtreasures]

The only way to reach anyone at Etsy is through the help pages.
If chat is available you can use it or you can request a call back (some topics on the help pages have the call back option), both are outsourced and can't help though and will "send" your info to a specialist" which might take days or weeks to hear back.

Reply to just ONE help request that you still need help.
Don't keep starting a new help request since that puts you at the end of the line again.

I've seen posts from shops that have been closed for several weeks even months and like you got zero help.

Or the shops were on forced vacay for 3-4 days, then Etsy took them off vacay then within 24-48 hours were put on forced vacay again!.

[BlueberryInvites]

I haven't been able to use the chat button...  it's so frustrating because all my information is accurate and it just says pending....  all the other information says verified.  I wish there was a faster way for someone to look at the documents.  also, they had closed me in October for the inform act and verified everything then.  Second time this is happening...

[BlueberryInvites]

All my help requests keep getting closed.  Just waiting for my information to be verified.  Is there any other steps I can take to get my store off vacation mode?  It's going on 2 weeks and it the yellow banner says "pending 2-5 days while we verify your information".  the message hasn't changed...  all my information is correct and I'd love to start selling again on etsy.

[BlueberryInvites]

my store is back up!  

[ShifaLogos]

kindly let me know after how many days? i open new store 10 days ago, etsy suddenly ask me to upload my documents after u set-up my store, i upload my Id and i got banner it will take upto 48 hours, but not it's 10th day never heard back anything from etsy. kindly let me know how long wait?

[SugarTaffySoap]

@BlueberryInvites  Glad to hear!

[BlueberryInvites]

my store is back up, but I haven't received my deposits since December 17th when my store was placed in vacation mode.  Any ideas how to get my deposits back?  I need the money to buy more supplies...  haven't been paid in 3 weeks already and the orders are mailed out.  my credit cards are good that are on file and I've been selling for at least 10 years.  I haven't been able to contact etsy to get my money to be deposited...