My shop was placed on vacation mode and I have no idea or communication from Etsy to explain why.

[Former_Member]

I've been to the help centre to try to solve the issue myself but nothing I've tried has worked. How can I get in touch with Etsy directly to find out why this has happened and resolve whatever the issue is? 

[SunnytyDE]

It most likely is an issue with your ID or credit card/ bank account. Did you check your email even your spam folder to see if Etsy wrote to you? 
While your on vacation mode I would suggest you update your profile and add policies. 

[SugarTaffySoap]

Here is a link to initiate chat or email.