STAYMI
Crafty Poster

My shop is suspended

My shop is suspended

Because of a statement that has not been debited although the payment account is positive. 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
3 Replies
STAYMI
Crafty Poster

Betreff: My shop is suspended

does anyone know if there is a way to chat with etsy support. Etsy may take up to 2 days to email. I cannot use the automatic solution (settlement the bill) because there is nothing to pay.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: My shop is suspended

This happened to my second shop last year. I believe my card had expired and I had to pay the bill manually. I sent a support ticket, and made sure to reply when it sent the standard copy and paste response and my shop was reinstated a within a few days. The system had not updated showing I had paid, and tech support got my shop back up and running again. A support ticket is the best way to go. Go to contact etsy, scroll through the options and select still need help/contact etsy (I forget exactly how it's phrased.)

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
STAYMI
Crafty Poster

Betreff: My shop is suspended

I hope Etsy will do it soon. thank you 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.