My sale is supposedly live but this is not reflected in my listings. Does it take a while to kick in

[artdi]

My sale is supposedly live but this is not reflected in my listings. Does it take a while to kick in?

[nineteen27]

there is always a time associated with it.

if you go back and look.

do you see the time it is supposed to start?

edited to add: it is working now : )

[Kamioji]

I'm having this issue today too - it's usually live immediately. Showing normal price in search and on my store front, but is discounted once I click on an item. Another bug I'm guessing.

[artdi]

I don't like the fact that you can't see the discounted price until you click. Is this something new or just a bug? So frustrated!

[nineteen27]

that is definitely a bug.

[artdi]

Yep and it was to start 22 minutes ago.

[nineteen27]

oh.

the sale prices are being shown now.

[DaysofYoreTreasures]

@artdi @Kamioji 

I see it exactly as you say. Both your shops now have an On Sale section but when I go there the full item prices are displayed. I only see the discounted price once I click on an item. Not Good.

Edited to add - oops, it just fixed itself in @artdi shop but not yet in @Kamioji shop.

[Kamioji]

That's interesting, I still can't see OP's listings on sale

[DaysofYoreTreasures]

@Kamioji Have you tried clicking on the On sale section? Only 66 of 191 items are on sale.

Your shop is still not showing the sale prices. When I click on a listing it shows the sale price & "25% off sale for the next 22 hours."
Did you start your sale about 2 hours ago for a single day?

Edited to add - Just for clarification,  the Etsy sale dates go by your shop's local time and it is currently 1:57am on February 21 in the UK.

[Kamioji]

Looks like things are working now!

[DaysofYoreTreasures]

@Kamioji Yes, I see it too. Hooray!

But - the system should not have created the On sale section until the sale was fully working, imo.

[TBQSC]

@artdi I see you have 66 items in your "on sale" shop category and you can see the sale prices right on your home page.

@Kamioji I see you have 218 items in your "on sale" shop category ... you probably cannot see the sale prices on your home page because you have too many various sales running at the same time (10%, 25%, etc.).

[nineteen27]

the sale prices just started being shown in artdi's shop.

25 minutes after the sale started.

[BagmakerSupply]

@artdi: "Does it take a while to kick in?" Due to server side caching, any updates (including sales) may take some time before they appear to the user on pages such as your shop home page. Unless something has changed recently, the listing itself should show the updates rather quickly (presuming the change is not stuck in a processing queue).

[Kamioji]

I did have a notification on my dashboard when I logged in earlier, saying something about sales and abandoned carts. It's gone now, and I can't remember exactly what it said; wonder if it's related and they're updating something..

[UptownYvette]

I can see that you have selected items on sale.  By the way, I LOVE your shop!  It has always been one of my favorites on Etsy.

[OneEyeCatStudio]

Oh. Have you seen your other thread?

[WillowRidgeQuilts]

I'm having the same issue.  I posted an item 30 minutes ago and featured it.  I can click on the picture under Featured, but it then says unavailable in my region.  Weird !!  

[BeachPleaseCreations]

@artdi @I see your on sale section, but I still have to click on the item to see the sale price. Why did Etsy change that?