TagTeams
Conversation Maker

My @ doesn't work in forums

When I use the @ symbol to reply to someone in the forums it doesn't work.  I was told type a few letters & choose from the dropdown, but no dropdown has ever shown up.
Do I need to "subscribe" to each topic for this to function properly?

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NanaLetha
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Re: My @ doesn't work in forums

Try using a different device. 

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Re: My @ doesn't work in forums

no @TagTeams . I've just pressed the @ and it came up with a little box with your name in which I clicked on . It usually shows about three names from the thread, but if it's one of the names not showing you want to reply to I always nearly have to type the full name in because lots of different ones come up. Hope I'm explaining this right lol

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Re: My @ doesn't work in forums

Mine doesn't work on any Apple devices - the work around is to right click (left click for me as I'm left-handed!) on the name and copy the link to paste after the @. That works just as well. 

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TagTeams
Conversation Maker

Re: My @ doesn't work in forums

It is an Apple.  MacBook.  Do I have a right click?  Who knew?  :)))

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Re: My @ doesn't work in forums

Haha! You know what I mean - the equivalent!

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TagTeams
Conversation Maker

Re: My @ doesn't work in forums

I've done the copy link with the control button but it shows the whole link.
I'll have one of my kids show me (typical in my world) since it still doesn't work.

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Re: My @ doesn't work in forums

I'm on a MacBook at the feature works properly for me.  Maybe you've got an aggressive pop up blocker?

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Re: My @ doesn't work in forums

@TagTeams It's not a topic function. Are you doing it to address someone, and following the instructions here:

https://help.etsy.com/hc/en-us/articles/115015570367-The-Etsy-Forums?segment=selling#3115015570367_4

As soon as I type the "at" symbol, a list of choices pops up. I don't need to type letters, unless the person is not on the thread.

@CatsWhiskersCurios Interesting. I wasn't aware of that quirk.

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Re: My @ doesn't work in forums

Yeah, it's a pain. But no big deal. The workaround is fine.

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NanaLetha
Inspiration Maker

Re: My @ doesn't work in forums

@CatsWhiskersCurios  - I only use Apple devices and it works. Right now I'm using my iMac.

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Re: My @ doesn't work in forums

Weird! It doesn't work on my iMac, Macbook, iPhone or iPad! I must be jinxed.... 

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Re: My @ doesn't work in forums

it works fine for me on Chrome,
the translate to english button doesn't, I have to right click for that

but I can't get it to work at all on Microsoft edge, whatever I try
but the Translate to english works there

I don't have the inclination to work out why one works and the other doesn't, so I just use chrome

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Re: My @ doesn't work in forums

The translate doesn't work for me at all.  I am definitely jinxed.... Ha!

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Re: My @ doesn't work in forums

@CatsWhiskersCurios i also use an iphone, ipad, macbook pro, and desktop mac and the @ symbol brought up the list of posters on this thread. and the translate feature works fine for me (if i could insert the shrugging emoticon here, i would, lol!)

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Re: My @ doesn't work in forums

This confirms it. I'm 100% jinxed

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Re: My @ doesn't work in forums

@CatsWhiskersCurios 

It sounds like you have an aggressive pop-up blocker.  Apple devices have that built in, I believe, and you'd need to deep dive and uncheck the right box.  I recall doing that quite awhile ago (years.) That might explain why some us us Apple people have the feature and some do not. 

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Re: My @ doesn't work in forums

@FallenAngelBrass yes, I assume that's the case. I'll have a look but it's not a big deal. Thank you!

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