Quickbooks Integration not updating

[TheChequeredLily]

Somewhere around May 24th, my QB integration stopped sending data to QB. I thought I got it working again, but it's not updating. I've tried disconnecting the integration, setting up a new linked account on QB, and rediong the integration with Etsy, but it's still not updating. I've talked to someone at QB, but he was absolutely useless and told me to get in touch with Etsy. Is anyone else having this same problem, or maybe had it happen in the past and found a way to fix it?

[bradgoodell]

No, my Etsy stuff is up-to-date in QB.

[TheChequeredLily]

Thanks for Weighing in, I'm bumping to see if anyone else answers.

[TheChequeredLily]

Anyone else? It's still not updating properly for me, even after disconnecting everything and reconnecting the integration. Transactions are coming through, but there's more than a week's gap in the timing.

[ShantelCreationsCo]

I have tried since last week to get my 2022 transitions imported into QuickBooks but it not working.  Etsy Support and QB Support is unable to assist.  Did you get your issue resolved? 

[TheChequeredLily]

The issue seems to have resolved itself, as I'm showing transactions from yesterday. I'm still not sure what happened, and all I could do during the issue was to manually sync transactions every couple of weeks. I hope yours is resolved, but if it isn't try a manual sync, or try uncoupling QB from Etsy and then disable your bank account from QB. Re-add your bank account in QB and then re-establish the Etsy connection and sync in Quickbooks. (it miraculously kept all of my transactions going back to the beginning of QB, which was helpful, but probably best to back it up somewhere first before deleting things, just in case).